Performing KPI Assessment and In-Depth Analysis

CEO Synergies

Key Performance Indicators (KPIs)

Sales Key Performance Indicators:

  1. Monthly Sales Growth
  2. Monthly Sales/New Customers
  3. Monthly New Leads/Prospects
  4. Number of Qualified Leads
  5. Customer Lifetime Value/Customer Profitability
  1. Lead-to-Sale Conversion Rate
  2. Cost per Lead by Each Channel
  3. Customer Acquisition Cost by Channel
  4. Hourly, Daily, Weekly, Monthly, Quarterly, and Annual Sales
  5. Average Conversion Time
  6. Lead-to-Close Rate: All Channels
  7. Customer Turnover Rate
  8. Number of Monthly Sales Demos
  9. Customer Engagement Level
  10. Number of Abandoned Shopping Carts
  11. Shopping Cart Abandonment Rate
  12. Number of Monthly Quotes/Orders
  13. Average Purchase Value
  14. Average Order Value
  15. Sales per Representative
  16. Sales per Lead Source
  17. Inbound Calls Handled per Representative
  18. Outbound Calls Handled per Representative
  19. Average Annual Sales Volume per Customer
  20. Average Monthly Sales Volume per Customer
  21. Relative Market Share
  22. Asset Turnover Ratio (Sales to Assets)
  23. Percentage of Total Sales From Existing Customers
  24. Days Sales Outstanding
CEO Synergies

Financial Key Performance Indicators:

  1. Net Profit Margin
  2. Operating Cash Flow (OCF)
  3. Current Ratio
  4. Quick Ratio/Acid Test
  5. Net Profit Margin
  6. Working Capital
  7. Current Accounts Receivable
  8. Current Accounts Payable
  9. Accounts Payable Turnover
  10. Accounts Receivable Turnover
  11. Accounts Payable Process Cost
  12. Budget Variance
  13. Payroll Headcount Ratio
  14. Sales per Employee
  15. Gross Margin per Employee
  16. Debt to Equity Ratio
  17. Return on Equity
  18. Return on Average Assets
  19. Return on Invested Capital